UX Research

I conduct qualitative and quantitative research to uncover user needs, behaviors, and pain points. By utilizing methods such as interviews, surveys, and usability testing, I provide actionable insights to inform design decisions and enhance user experiences.

UX Strategy

I develop a comprehensive plan to align user needs with business goals. I create a user-centered roadmap, setting design principles, and ensuring consistency across the entire user journey.

UX/UI Design

I design intuitive and aesthetically pleasing user interfaces that prioritize usability and user satisfaction. By combining research insights with creative design principles, I craft experiences that are both functional and engaging.

Voice of the Customer

I analyze customer feedback and sentiments across various channels to identify trends, preferences, and areas for improvement. By transforming this data into actionable insights, I help businesses enhance customer satisfaction and loyalty.

Services

I deliver comprehensive UX services throughout the entire design process